View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0000616 | T99X171.00 SKB Eagle | SW Issue | public | 2019-04-10 14:47 | 2019-04-17 11:50 |
| Reporter | (ALTech) Kian Choi | Assigned To | (ALTech) Kian Choi | Due Date | |
| Priority | high | Severity | s2-severe | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Summary | 0000616: Voice search does not work on live channel | ||||
| Description | Voice search does not work on live channel [Precondition] * SW Version : v15.502.10 [Test Procedure] Booting > BT pairing RCU and Set-Top Box > Live channel > Press the voice search key > Check [Actual Result] The 'Voice service support is not available within this service' toast pop up occurs and no voice search is available(This issue will continue to occur once it occurs) [Expected Result] Voice search should work normally [Remark] attached log and video | ||||
| Tags | No tags attached. | ||||
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Hi Mr. Choi, Could you kindly tell me what's mean in popup toast ? And, is this 100% duplicated or occasionally happened? |
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Hi Mr. Choi, Based on below message in logcat, TV app is not in whitelist. So please ask SKT to add this apk into Nugu white list. >> 04-10 14:46:28.740 5660 5660 E NUGU : [WhiteListAppManger][isWhiteListApp check] => not matched foregroundPackage : com.skb.tv |
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Hi Kian Choi, Please check it with SW V15.502.12. |
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dear SY Yoon and Jacky Chiang This issue was fixed in V.SW V15.502.12 Thank you |
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dear SY Yoon and Jacky Chiang This issue was fixed in V.SW V15.502.12 Thank you |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2019-04-10 14:47 | (ALTech) Kian Choi | New Issue | |
| 2019-04-10 14:47 | (ALTech) Kian Choi | Status | new => assigned |
| 2019-04-10 14:47 | (ALTech) Kian Choi | Assigned To | => (SW) Jacky Chiang |
| 2019-04-10 14:47 | (ALTech) Kian Choi | File Added: LogFilter_20190410_144621.txt | |
| 2019-04-10 14:47 | (ALTech) Kian Choi | File Added: issue video.mp4 | |
| 2019-04-16 19:34 | (SW) Jacky Chiang | Note Added: 0002020 | |
| 2019-04-16 19:36 | (SW) Jacky Chiang | Assigned To | (SW) Jacky Chiang => (SW) River Wong |
| 2019-04-16 19:43 | (SW) Jacky Chiang | Note Added: 0002023 | |
| 2019-04-16 19:43 | (SW) Jacky Chiang | Assigned To | (SW) River Wong => (ALTech) Kian Choi |
| 2019-04-17 00:09 | (ALTech) SY Yoon | Note Added: 0002035 | |
| 2019-04-17 11:50 | (ALTech) Kian Choi | Note Added: 0002054 | |
| 2019-04-17 11:50 | (ALTech) Kian Choi | Status | assigned => closed |
| 2019-04-17 11:50 | (ALTech) Kian Choi | Resolution | open => fixed |
| 2019-04-17 11:50 | (ALTech) Kian Choi | Note Added: 0002055 |
